Unless your administrator has instructed you to use Exchange ActiveSync, select Internet email.Įnter the following information in the Advanced setup window.Įmail address This is the name you'll see in the left pane of the Mail app. You can choose an Exchange ActiveSync account or an Internet email account. The Advanced setup option is the last option on the list, and you may have to scroll to see it. Select Advanced setup from the Choose an account window in Step 2 above. Select Advanced setup if your automatic email setup fails in Step 3 above. There are two ways you can access the Advanced setup options for your email account. If this message persists, you can learn how to resolve sync issues in Mail and Calendar apps. During this time, you may see 'Not synced yet' in the message pane. Note: It may take a few minutes for your account to synchronize.